Terms & Conditions

BookingsBNB Terms & Conditions

Effective Date: 01/01/2024

Welcome to BookingsBNB. By using our platform you agree to the following Terms & Conditions. Please read them carefully before listing or booking a property.

1. Definitions

• BookingsBNB / Platform – The online marketplace operated by Global Tech Develop Ltd.

• Host – An individual or company listing an accommodation on the Platform.

• Guest – An individual booking or staying at a property through the Platform.

• Property – Any accommodation offered by a Host on the Platform.

• Stripe Account – The connected account used to receive payments from Guest bookings.

2. Scope of Service

• BookingsBNB provides an online platform connecting Guests with verified Hosts.

• BookingsBNB does not own or operate properties; Hosts are solely responsible for their listings.

• By booking a property, a direct agreement is created between the Guest and the Host.

3. Payments

• All payments are processed securely via Stripe.

• Funds are transferred directly to the Host's connected Stripe account once a booking is made.

• BookingsBNB does not hold Guest payments or act as a financial intermediary.

• BookingsBNB charges no fees to Hosts for the first 3 months. Fees after this period will be communicated in advance.

4. Host Obligations

• Hosts must ensure all property information is accurate, complete, and up-to-date.

• Properties must be verified by BookingsBNB before being listed.

• Hosts are responsible for:

  • Honoring all confirmed bookings,

  • Compliance with local laws, licenses, and taxes,

  • Resolving Guest issues or disputes not related to the booking system,

  • Maintaining safety, cleanliness, and service quality.

• Host contact details will be shared with Guests upon booking confirmation.

5. Guest Obligations

• Guests must provide accurate information when booking.

• Guests agree to respect the Host's property, rules, and applicable laws.

• Any damages, misconduct, or violations are the Guest's responsibility and may lead to penalties or cancellation.

6. Reviews

• Guests may leave reviews after their stay.

• Reviews must be genuine, respectful, and based on real experiences.

• Fake, incentivised, or manipulated reviews are strictly prohibited.

7. Cancellations & Refunds

• Cancellation policies are set by each Host and displayed during booking.

• Guests must review and agree to the Host's cancellation policy before confirming.

• BookingsBNB is not responsible for refunds, as payments go directly to Hosts. Disputes must be resolved between Guest and Host.

8. Fraud & Misuse

• BookingsBNB may suspend or remove a Host or Guest if fraudulent, illegal, or abusive activity is suspected.

• Any attempt to manipulate the system (fake bookings, false listings, review fraud) will result in removal from the Platform.

9. Liability

• BookingsBNB acts only as a booking platform and is not liable for:

  • Guest/Host disputes,

  • Property conditions or safety,

  • Loss, damages, or injuries arising from a stay.

• Hosts and Guests agree to indemnify BookingsBNB from claims resulting from their use of the Platform.

10. Data & Privacy

• BookingsBNB collects and processes personal data in accordance with our Privacy Policy.

• Guest data will be shared with Hosts only for booking purposes.

• Hosts must not misuse Guest data or use it for unsolicited marketing.

11. Termination

• BookingsBNB may suspend or terminate access to the Platform for:

  • Breach of these Terms,

  • Fraudulent activity,

  • Repeated Guest complaints,

  • Failure to verify property or identity.

12. Changes to Terms

• BookingsBNB reserves the right to update these Terms & Conditions at any time.

• Any significant changes will be communicated to users with at least 15 days notice.

13. Governing Law

• These Terms & Conditions are governed by the laws of England & Wales.

• Any disputes will be handled exclusively by the courts of London, UK.

14. Contact Us

For questions or support, please contact:

Email: support@bookingsbnb.com